The size, complexity and duration of typical software engineering projects means that teams of developers will work on them. However, with the exception of version control systems...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Computer Supported Collaborative Learning could achieve a high impact on education for countries around the world if good enough tools were accounted in order to set Collaborative...
: The goal of this work is to present the software WebRatio 5, which is a good representative of a new generation of CASE tools for model-driven design of Web applications. WebRati...
Roberto Acerbis, Aldo Bongio, Marco Brambilla, Ste...
In this paper we describe a novel technique to support information seeking in oral history archives using concept maps. We conducted a pilot study with teachers engaged in work ta...