: We report about ongoing research in a virtual reality environment where visitors can interact with agents that help them to obtain information, to peform certain transactions and...
The workload of the global Internet is dominated by the Hypertext Transfer Protocol (HTTP), an application protocol used by World Wide Web clients and servers. Simulation studies ...
We evaluate the impact of a gigabit network on the implementation of a distributed chemical process optimization application. The optimization problem is formulated as a stochasti...
The changing needs of healthcare provision around the world are forcing service designers and decision makers to adopt new tools in design and evaluation of processes. Apart from ...
Efficiently planning and managing workforce is a challenge imposed on many companies, especially for those in the service industry. The target of an effective workforce management...
Lianjun An, Jun-Jang Jeng, Young M. Lee, Changrui ...