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TAPSOFT
1995
Springer
13 years 11 months ago
Can you Trust your Data?
Peter Ørbæk
BCSHCI
2008
13 years 9 months ago
Low cost prototyping: part 2, or how to apply the thinking-aloud method efficiently
Customer satisfaction with regard to user interfaces becomes increasingly more important and is, eventually, decisive for the selection of systems within a competitive market. End...
Andreas Holzinger, Stephen Brown
HICSS
2010
IEEE
149views Biometrics» more  HICSS 2010»
14 years 2 months ago
Changing the Perspective: Improving Generate thinkLets for Ideation
Creativity techniques provide a variety of approaches for supporting an ideation process. These techniques can be executed using a Group Support System (GSS), thus allowing the id...
Stefan Werner Knoll, Graham Horton
DAGSTUHL
2001
13 years 9 months ago
Thinking Tools for the Future of Computing Science
This paper argues that "formal methods" can (continue to) provide the thinking tools for the future of computing science. Every significant engineering or scientific disc...
Cliff B. Jones
ICIS
2000
13 years 9 months ago
Managing customer turnover in online services: a systems thinking approach
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
Amitava Dutta