Business processes, such as workflows, are software, too. However, development, evolution, and deployment of business processes have different difficulties from general soft
There is an increased interest in using control charts for monitoring and improving software processes, particularly quality control processes like reviews and testing. In a contro...
Rigorous software process improvement (SPI) assessments are considered by many small software development firms to be too expensive. This paper presents the results from a program...
Humans will have to live with software for a long time. As demonstrated by the Y2K problem, computer professionals used a wrong time scale when thinking about software. Large soft...
Governments and commercial companies connect more and more computer systems to the Internet, giving people easier access to services. Many of these online services handle personal ...