This paper presents a framework that draws on Structuration theory and dialectical hermeneutics to explicate the dynamics of software process improvement (SPI) in a packaged softw...
Pressures for more complex products, customer dissatisfaction and problems related to cost and schedule overruns increase the need for effective management response and for improve...
Daniela Cristina Cascini Peixoto, Vitor A. Batista...
In order to improve software maintenance processes, we need to be able to first characterize and assess them. This task needs to be performed in depth and with objectivity since t...
Lionel C. Briand, Victor R. Basili, Yong-Mi Kim, D...
: Increasingly wikis are used to support existing corporate knowledge exchange processes. They are an appropriate software solution to support knowledge processes. However, it is n...
The processes carried out in a hospital emergency department can be thought of as structures of activities that require resources in order to execute. Costs are reduced when resou...