The performance of Web servers and application servers is a crucial factor for the success of the underlying business activity. Current commercial servers (such as Apache and Micr...
Mohammad Shadi Al Hakeem, Jan Richling, Gero M&uum...
The CTTN-system is a computer program which provides advanced processing or temporal notions. The basic data structures of the CTTN-system are time points, crisp and fuzzy time int...
—Real-time access to key performance indicators is necessary to ensure timeliness and effectiveness of operational business processes. The concept of Business Activity Monitoring...
Jan-Philipp Friedenstab, Christian Janiesch, Marti...
We consider the problem of selecting a subset of p out of n sensors for the purpose of event detection, in a wireless sensor network (WSN). Occurrence or not of the event of intere...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...