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CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
ISPA
2004
Springer
14 years 23 days ago
Performance-Aware Load Balancing for Multiclusters
In a multicluster architecture, where jobs can be submitted through each constituent cluster, the job arrival rates in individual clusters may be uneven and the load therefore need...
Ligang He, Stephen A. Jarvis, David A. Bacigalupo,...
IEAAIE
1999
Springer
13 years 11 months ago
Knowledge Acquisition Based on Semantic Balance of Internal and External Knowledge
This paper presents a strategy to handle incomplete knowledge during acquisition process. The goal of this research is to develop formal tools that benefit the law of semantic bala...
Vagan Y. Terziyan, Seppo Puuronen
SIROCCO
2000
13 years 8 months ago
Cooperative computing with fragmentable and mergeable groups
ABSTRACT: This work considers the problem of performing a set of N tasks on a set of P cooperating message-passing processors (P N). The processors use a group communication servi...
Chryssis Georgiou, Alexander A. Shvartsman
CIKM
2008
Springer
13 years 9 months ago
Mining social networks using heat diffusion processes for marketing candidates selection
Social Network Marketing techniques employ pre-existing social networks to increase brands or products awareness through word-of-mouth promotion. Full understanding of social netw...
Hao Ma, Haixuan Yang, Michael R. Lyu, Irwin King