134 search results - page 3 / 27 » Strategic integration of knowledge management and customer r... |
JECR
2002
13 years 6 months ago
2002
Extended enterprises are networks of organizations interconnected to exchange critical resources, such as raw materials, labor, access to markets, specialized skills and knowledge...
HICSS
2003
IEEE
13 years 12 months ago
2003
IEEE
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
JCIT
2007
13 years 6 months ago
2007
Enterprise Resource Planning (ERP) and related systems such as Supply Chain Management (SCM) and Customer Relationship Management (CRM) are incorporating decision support tools an...
CAISE
2006
Springer
13 years 10 months ago
2006
Springer
Abstract. Data Warehouse (DWH) systems are used by decision makers for performance measurement and decision support. Currently the main focus of the DWH research field is not as mu...
ECIS
2004
13 years 8 months ago
2004
An important source for a firm's competitive advantage is its external knowledge-related relationships. Absorptive capability is a firm's ability to recognize the value ...