A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Finding the right pricing for music downloads is of ample importance to the recording industry and music download service providers. For the recently introduced music downloads, re...
This paper is concerned with reducing communication costs when executing distributed user tasks in a sensor network. We take a service-oriented abstraction of sensor networks, whe...
Bidders on eBay have no dominant bidding strategy when faced with multiple auctions each offering an item of interest. As seen through an analysis of 1,956 auctions on eBay for a...
The Internet is a hierarchical architecture comprising heterogeneous entities of privately owned infrastructures, where higher level Internet service providers (ISPs) supply conne...
Sam C. M. Lee, Joe W. J. Jiang, John C. S. Lui, Da...