As the largest online marketplace, eBay strives to promote its inventory throughout the Web via different types of online advertisement. Contextually relevant links to eBay assets...
Testing of usability could perhaps be more accurately described as testing of learnability. We know more about the problems of novice users than we know of the problems of experie...
Inspection techniques are widely used during systems design as a supplement to empirical evaluations of usability. Psychology-based inspection techniques could give important insi...
This paper describes the initial results of a qualitative field study of the work required to review and approve the content on government agency web sites. The study analyzes con...
In this paper, I discuss how we made single-sourcing work at Juniper Networks. This is a practical discussion of issues, problems, and successes. Categories and Subject Descriptor...