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TSMC
2002
121views more  TSMC 2002»
13 years 7 months ago
Need to know-information, knowledge, and decision making
Abstract--The success of information and knowledge management depends on understanding and supporting the user's need to know. This requires understanding humans' abiliti...
William B. Rouse
ISF
2006
161views more  ISF 2006»
13 years 7 months ago
Capturing and reusing knowledge in engineering change management: A case of automobile development
The development of complex products, such as automobiles, involves engineering changes that frequently require redesigning or altering the products. Although it has been found that...
Hong Joo Lee, Hyung Jun Ahn, Jong Woo Kim, Sung Jo...
HICSS
2003
IEEE
180views Biometrics» more  HICSS 2003»
14 years 29 days ago
Impact of Electronic Commerce Customer Relationship Management on Corporate Success - Results from an Empirical Investigation
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
Nils Madeja, Detlef Schoder
BIS
2006
132views Business» more  BIS 2006»
13 years 9 months ago
Utilizing Successful Work Practice for Business Process Evolution
Business process management (BPM) has emerged as a dominant technology in current enterprise systems and business solutions. However, business processes are always evolving in cur...
Ruopeng Lu, Shazia Wasim Sadiq, Guido Governatori
CISIS
2009
IEEE
13 years 5 months ago
Making Expert Knowledge Explicit to Facilitate Tool Support for Integrating Complex Information Systems in the ATM Domain
The capability to provide a platform for flexible business services in the Air Traffic Management (ATM) domain is both a major success factor for the ATM industry and a challenge ...
Thomas Moser, Richard Mordinyi, Alexander Mikula, ...