Abstract--The success of information and knowledge management depends on understanding and supporting the user's need to know. This requires understanding humans' abiliti...
The development of complex products, such as automobiles, involves engineering changes that frequently require redesigning or altering the products. Although it has been found that...
Hong Joo Lee, Hyung Jun Ahn, Jong Woo Kim, Sung Jo...
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
Business process management (BPM) has emerged as a dominant technology in current enterprise systems and business solutions. However, business processes are always evolving in cur...
The capability to provide a platform for flexible business services in the Air Traffic Management (ATM) domain is both a major success factor for the ATM industry and a challenge ...
Thomas Moser, Richard Mordinyi, Alexander Mikula, ...