As Technology Enhanced Learning (TEL) systems become more essential to education there is an increasing need for their creators to reduce risk and to design for success. We argue t...
This paper crystallises out some key findings of knowledge management practices from a Finnish survey on the insurance industry. 15 Finnish insurance companies of different sizes ...
Knowledge workers expend considerable effort managing fragmentation, characterized by constant switching among digital artifacts, when executing work activities. Activitycentric c...
Aruna D. Balakrishnan, Tara Matthews, Thomas P. Mo...
Organizational employees have different knowledge demands and the knowledge is compound. So how to push the right compound knowledge to the right organizational employees becomes i...
Zhi-Ping Fan, Yong Feng, Yong-Hong Sun, Bo Feng, T...
Most quality and software process improvement frameworks emphasize written (i.e. formal) documentation to convey recommended work practices. However, there is considerable skeptic...