The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
Abstract. Issues related to technology, including diffusion, acceptance, adoption, and adaptation, have been the focus of research for different disciplines including Information S...
Getting business stakeholders’ goals formulated clearly and project scope defined realistically increases the chance of success for any application development process. As a cons...
Abstract The volume and complexity of knowledge produced by medical research calls for the development of technology for automated management and analysis of such knowledge. In thi...
Nikos Gorogiannis, Anthony Hunter, Vivek Patkar, M...
Abstract. Currently a large number of Web sites are driven by Content Management Systems (CMS) which manage textual and multimedia content but also inherently - carry valuable info...
Stephane Corlosquet, Renaud Delbru, Tim Clark, Axe...