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» Studying Teamwork in Global IT Support
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MANSCI
2008
119views more  MANSCI 2008»
13 years 7 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
TCAD
2008
167views more  TCAD 2008»
13 years 7 months ago
System-Level Dynamic Thermal Management for High-Performance Microprocessors
Abstract--Thermal issues are fast becoming major design constraints in high-performance systems. Temperature variations adversely affect system reliability and prompt worst-case de...
Amit Kumar 0002, Li Shang, Li-Shiuan Peh, Niraj K....
AIS
1999
Springer
13 years 7 months ago
Preserving communication context: Virtual workspace and interpersonal space in Japanese CSCW
The past decade has seen the development of a perspective holding that technology is socially constructed (Mackenzie and Wacjman, 1985; Bijker, Hughes and Pinch, 1987; Bijker and L...
Lorna Heaton
JASIS
2011
95views more  JASIS 2011»
13 years 2 months ago
References made and citations received by scientific articles
This paper studies massive evidence about references made and citations received after a five-year citation window by 3.7 million articles published in 1998-2002 in 22 scientific ...
Pedro Albarrán, Javier Ruiz-Castillo
BMCBI
2011
12 years 11 months ago
Elastic SCAD as a novel penalization method for SVM classification tasks in high-dimensional data
Background: Classification and variable selection play an important role in knowledge discovery in highdimensional data. Although Support Vector Machine (SVM) algorithms are among...
Natalia Becker, Grischa Toedt, Peter Lichter, Axel...