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» Studying Teamwork in Global IT Support
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SAC
2004
ACM
14 years 24 days ago
A decision-theoretic approach for designing proactive communication in multi-agent teamwork
Techniques that support effective communication during teamwork processes are of particular importance. Psychological study shows that an effective team often can anticipate infor...
Yu Zhang, Richard A. Volz, Thomas R. Ioerger, John...
CHI
2009
ACM
14 years 8 months ago
Visualizing real-time language-based feedback on teamwork behavior in computer-mediated groups
While most collaboration technologies are concerned with supporting particular tasks such as workflows or meetings, many work groups do not have the teamwork skills essential to e...
Gilly Leshed, Diego Perez, Jeffrey T. Hancock, Dan...
IADIS
2003
13 years 8 months ago
How Can Agents Help Improving the Performance of a Human Team
The contribution of intelligent agents for the human team performance is a challenging problem. This paper introduces a study to help clarifying this issue, starting with the moti...
Mauro Nunes, Henrique O'Neill
CSCW
2008
ACM
13 years 9 months ago
Transactive memory in trauma resuscitation
This paper describes an ethnographic study conducted to explore the possibilities for future design and development of technological support for trauma teams. We videotaped 10 tra...
Aleksandra Sarcevic, Ivan Marsic, Michael E. Lesk,...

Publication
209views
12 years 6 months ago
An Exploratory Study on Open Conversation Spaces in Global Software Engineering
Software engineering is by nature a highly collaborative activity and being able to collaborate effectively is a key factor for project success. However, collaborating effectivel...
Kevin Dullemond, Ben van Gameren, Rini van Solinge...