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SIGUCCS
2000
ACM
15 years 8 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
CORR
2008
Springer
185views Education» more  CORR 2008»
15 years 4 months ago
Realizing Fast, Scalable and Reliable Scientific Computations in Grid Environments
The practical realization of managing and executing large scale scientific computations efficiently and reliably is quite challenging. Scientific computations often invo...
Yong Zhao, Ioan Raicu, Ian T. Foster, Mihael Hateg...
CN
2007
100views more  CN 2007»
15 years 4 months ago
A simple FIFO-based scheme for differentiated loss guarantees
— Today’s Internet carries an ever broadening range of application traffic with different requirements. This has stressed its original, one-class, best-effort model, and has b...
Yaqing Huang, Roch Guérin
JSAC
2007
180views more  JSAC 2007»
15 years 3 months ago
A Cross-Layer Approach for WLAN Voice Capacity Planning
— This paper presents an analytical approach to determining the maximum number of on/off voice flows that can be supported over a wireless local area network (WLAN), under a qua...
Yu Cheng, Xinhua Ling, Wei Song, Lin X. Cai, Weihu...
STOC
2007
ACM
100views Algorithms» more  STOC 2007»
16 years 4 months ago
Reordering buffers for general metric spaces
In the reordering buffer problem, we are given an input sequence of requests for service each of which corresponds to a point in a metric space. The cost of serving the requests h...
Matthias Englert, Harald Räcke, Matthias West...