In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
The rapidly increasing traffic demand from mobile users forces network operators and service providers to extend and optimize existing networks as well as to plan entirely new mo...
Wireless LANs with their increased data rate become an attractive technology for connecting mobile users to the Internet. Efficient deployment of wireless LANs will require the ab...
In order to prevent emergencies or critical situations where humans are the origin, a timely provision of information thus obtained for the coordinating services and the on-site st...
Abstract The significant overhead related to frequent location updates from moving objects often results in poor performance. As most of the location updates do not affect the quer...