: Enterprise architecture is gaining acceptance as an approach to manage change and foster IT/business alignment by (1) propagating strategy and process changes to the software and...
This paper addresses the issue of extracting contexts and answers of questions from post discussion of online forums. We propose a novel and unified model by customizing the struc...
Abstract. Workflow management technology promises a flexible solution facilitating the easy creation of new business processes and modification of existing ones. Unfortunately, mos...
IT value remains a serious concern of management today, especially how it should be measured and how it is created. Although we have made significant progress at the firm and aggre...
Prabu Davamanirajan, Robert J. Kauffman, Charles H...
The competitive pressures of the telecoms sector are leading to a major push towards the automation and integration of many operational support processes. This creates pressures to...