The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
The Experience Management System (EMS) is aimed at supporting the capture and reuse of software-related experience, based on the Experience Factory concept. It is being developed ...
Agile practices are arguably improving the productivity of small, co-located software development teams. In this paper, we describe an approach that tries to overcome the constrai...
In typical open source software development, developers use revision control systems for product management, mailing list systems for human communications, and bug tracking system...
Research on knowledge management (KM) readiness has matured. However, recent organizational structures have emerged which prevent traditional instruments from adequately measuring...
Mark Keith, Michael Goul, Haluk Demirkan, Jason Ni...