This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
We report on our ongoing practical experience in designing, implementing, and deploying PTIME, a personalized agent for time management and meeting scheduling in an open, multi-ag...
Pauline Berry, Bart Peintner, Ken Conley, Melinda ...
Automatic capture technology could enable students to record and index much information—both digital and nondigital—with little extra effort. Can this technology be designed t...
The Advanced Teaching and Learning Academic Server (Atlas) is a software system that supports web-based learning. Students can register for courses, and can navigate through perso...
Information and Communication Technologies facilitate the emergence of new contexts and practices of learning that educational institutions have to adapt to their pedagogical disc...