Most studies of plans and situated work have applied ethnographic methods and and thus fail to provide any quantitative insight into the extent of this phenomenon. We present a st...
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
An intelligence analyst often needs to keep track of more facts than can be held in human memory. As a result, analysts use a notebook or evidence file to record facts learned so f...
While users disseminate various information in the open and widely distributed environment of the Semantic Web, determination of who shares access to particular information is at ...
Maintaining social awareness of the working context of fellow coworkers is crucial to successful cooperation. For mobile, non colocated workers, however, this social awareness is ...