We present a visualization system for reviewing the turn-taking patterns in a face-to-face meeting. Without the need to directly observe a group, a user can use the system to gain...
Joan Morris DiMicco, Katherine J. Hollenbach, Walt...
Meeting research and especially research on Computer Supported Meetings of natural teams is not available in abundance. What is reported of meetings often uses a rather limited th...
Email use in the context of everyday work practices, or email flow, has not been heavily studied. We present the results of a pair of studies examining how users interlace email w...
Based on qualitative analysis of three groups collaborating on a research task in a distributed setting, we identify four breakdowns in creativity: (1) Minority ideas were under-c...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...