In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Simulating a system of agents that navigate in a physical space is a challenging problem when the environment is sophisticated and the number of agents involved is large. We descr...
—For the description of reactive systems, there is a large number of languages and formalisms, and depending on a particular application or design phase, one of them may be bette...
Jens Brandt, Mike Gemunde, Klaus Schneider, Sandee...
Although the issues of routing and scheduling in packet radio networks are highly interdependent, few studies have addressed their interactions. In this paper, we address the prob...
Jeffrey E. Wieselthier, Craig M. Barnhart, Anthony...
When building a new spoken dialogue application, large amounts of domain specific data are required. This paper addresses the issue of generating in-domain training data when litt...