Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Constructing and executing distributed applications that can adapt to their current operating context, in order to maintain or enhance Quality of Service (QoS) attribute levels, ar...
Sten A. Lundesgaard, Arnor Solberg, Jon Oldevik, R...
This paper describes the Language Technology Resource Center (LTRC), a U.S. Government website for providing information and tools for users of languages (e.g., translators, analy...
The EuroMISE Center focuses on new approaches in the field of electronic health record (EHR). Among others, the structured health documentation in dentistry in the form of an EHR i...
On Line Analytical Processing (OLAP) aims at gaining useful information quickly from large amounts of data residing in a data warehouse. To improve the quickness of response to qu...