Pattern-based synthesis has drawn wide interest from researchers who tried to utilize the regularity in applications for design optimizations. In this paper we present a general p...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Customer satisfaction with regard to user interfaces becomes increasingly more important and is, eventually, decisive for the selection of systems within a competitive market. End...
It is argued that the analysis of the learner's generated log files during interactions with a learning environment is necessary to produce interpretative views of their activ...
Curriculum planning is perhaps one of the most important tasks teachers must perform before instruction. While this task is facilitated by a wealth of existing online tools and res...
Keith E. Maull, Manuel Gerardo Saldivar, Tamara Su...