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HICSS
2005
IEEE
124views Biometrics» more  HICSS 2005»
14 years 4 months ago
Establishing and Structuring Criteria for Measuring Knowledge Management Efforts
Establishing criteria for knowledge management is an imperative aspect of management as it helps determine results. Our research indicated that widely-accepted criteria and perfor...
Vittal S. Anantatmula, Shivraj Kanungo
HICSS
2005
IEEE
120views Biometrics» more  HICSS 2005»
14 years 4 months ago
Customer Knowledge Management Competence: Towards a Theoretical Framework
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Minna Rollins, Aino Halinen
HICSS
2005
IEEE
151views Biometrics» more  HICSS 2005»
14 years 4 months ago
Collaborative Knowledge Construction through Shared Representations
This paper is concerned with the question of how activity mediated by shared representations–notations that are manipulated by more than one person during a collaborative taskâ€...
Daniel D. Suthers
KCAP
2005
ACM
14 years 4 months ago
Collaborative knowledge capture in ontologies
This paper describes a new environment, COE, for capturing and formally representing expert knowledge for use in the Semantic Web. COE exploits the ease of use and rapid knowledge...
Patrick J. Hayes, Thomas C. Eskridge, Raul Saavedr...
AMKM
2003
Springer
14 years 4 months ago
Improving Organizational Memory through Agents for Knowledge Discovery in Database
In this article we describe a computational architecture called MC2 that brings together a set of tools that contribute to the knowledge management process by allowing for the cre...
João José Vasco Furtado, Viní...