The term software engineering arose in the 1960s to emphasize that the production of software should not be an art, as it was then (and sometimes still is today), but an engineeri...
As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
The purpose of this study is to develop a conceptual framework and a tool for measuring motivation of online learners. The study was carried out in three phases, the first of which...
This paper presents a phenomenological investigation of project managers' experiences with the implementation of web-based employee service systems (ESS), a domain that has w...
Giddens' structuration theory (ST) offers an account of social life in terms of social practices developing and changing over time and space, which makes no attempt to direct...