This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant t...
Abstract. An architecture that provides personalised filtering and dissemination of news items is presented. It is based on user profiles and it provides mechanisms that allow the ...
Personalization and effective user profile management will be critical to meet the individual users' needs and for achieving eInclusion and eAccessibility. This paper outlines...
We describe a plugin extension to the Thunderbird Mail Client to support standardized evaluation of multiple spam filters on private mail streams. Researchers need not view or han...
One of the main challenges for privacy-aware locationbased systems is to strike a balance between privacy preferences set by users and location accuracy needed by Location-Based S...
Claudio Agostino Ardagna, Marco Cremonini, Ernesto...