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search results - page 40 / 1969
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Task-Centred Information Management
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The Modernization of a Call Center
14 years 2 months ago
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Karen Reasoner
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Helpdesk.Drew.Edu: Home Growing a Helpdesk Solution Using Open-Source Technology
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John Saul, Betsy Black, Erik Larsson
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Computing Support Technicians: Yours, Mine or Ours
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Betty R. Tucker, Louis Barraza
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Living in an ACD World
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Jen Whiting
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AMTA
2000
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How Are You Doing? A Look at MT Evaluation
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Michelle Vanni, Florence Reeder
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