Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...
Martine Garnier-Rizet, Gilles Adda, Frederik Caill...
Question Answering (QA) technology aims at providing relevant answers to natural language questions. Most Question Answering research has focused on mining document collections co...
Nicolas Moreau, Olivier Hamon, Djamel Mostefa, Sop...
Participatory methods can, in principle, be applied for a variety of purposes to gain insight into the context of use of an artefact or the way in which tasks are performed by end ...
When users access information from text, they engage in strategic fixation, visually scanning the text to focus on regions of interest. However, because speech is both serial and ...
A digital video library of over 900 hours of video and 18000 stories from The HistoryMakers was used by 266 students, faculty, librarians, and life-long learners interacting with ...
Michael G. Christel, Scott M. Stevens, Bryan Maher...