Abstract--Change Management, a core process of the Information Technology Infrastructure Library (ITIL), is concerned with the management of changes to IT infrastructure and servic...
The goal of process mining is to discover process models from event logs. However, for processes that are not well structured and have a lot of diverse behavior, existing process m...
In today's IT-centric, regulated and competitive environment, businesses rely more heavily on IT technologies. Organizations are often challenged by customers, business partn...
Alfred Ka Yiu Wong, Nandan Paramesh, Pradeep Kumar...
Globalization and rapid development of Information Technologies have set a new stage for business. Collaborative Commerce has become a strategic necessity to develop high quality ...
Abstract. We present the PathCrawler prototype tool for the automatic generation of test-cases satisfying the rigorous all-paths criterion, with a user-defined limit on the number...
Nicky Williams, Bruno Marre, Patricia Mouy, Muriel...