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BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 7 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
BMCBI
2005
108views more  BMCBI 2005»
13 years 7 months ago
Storing, linking, and mining microarray databases using SRS
Background: SRS (Sequence Retrieval System) has proven to be a valuable platform for storing, linking, and querying biological databases. Due to the availability of a broad range ...
Antoine Veldhoven, Don de Lange, Marcel Smid, Vict...
PAKDD
2000
ACM
128views Data Mining» more  PAKDD 2000»
13 years 10 months ago
A Comparative Study of Classification Based Personal E-mail Filtering
This paper addresses personal E-mail filtering by casting it in the framework of text classification. Modeled as semi-structured documents, Email messages consist of a set of field...
Yanlei Diao, Hongjun Lu, Dekai Wu
TMM
2010
133views Management» more  TMM 2010»
13 years 1 months ago
Cross-Media Alignment of Names and Faces
In this paper we report on our experiments on aligning names and faces as found in images and captions of online news websites. Developing accurate technologies for linking names a...
Phi The Pham, Marie-Francine Moens, Tinne Tuytelaa...
CIKM
2005
Springer
14 years 19 days ago
Using appraisal groups for sentiment analysis
Little work to date in sentiment analysis (classifying texts by ‘positive’ or ‘negative’ orientation) has attempted to use fine-grained semantic distinctions in features ...
Casey Whitelaw, Navendu Garg, Shlomo Argamon