Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
Background: SRS (Sequence Retrieval System) has proven to be a valuable platform for storing, linking, and querying biological databases. Due to the availability of a broad range ...
Antoine Veldhoven, Don de Lange, Marcel Smid, Vict...
This paper addresses personal E-mail filtering by casting it in the framework of text classification. Modeled as semi-structured documents, Email messages consist of a set of field...
In this paper we report on our experiments on aligning names and faces as found in images and captions of online news websites. Developing accurate technologies for linking names a...
Phi The Pham, Marie-Francine Moens, Tinne Tuytelaa...
Little work to date in sentiment analysis (classifying texts by ‘positive’ or ‘negative’ orientation) has attempted to use fine-grained semantic distinctions in features ...