Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
: Various types of security goals, such as authentication or confidentiality, can be defined as policies for process-aware information systems, typically in a manual fashion. There...
Christian Wolter, Michael Menzel, Christoph Meinel
Evolutionary prototyping focuses on gathering a correct and consistent set of requirements. The process lends particular strength to building quality software by means of the ongo...
Taylor Enterprise Dynamics (Taylor ED) is an objectoriented software system used to model, simulate, visualize, and monitor dynamic-flow process activities and systems. Atoms are ...
Access control in enterprises is a key research area in the realm of Computer Security because of the unique needs of the target enterprise. As the enterprise typically has large ...
Rafae Bhatti, James Joshi, Elisa Bertino, Arif Gha...