Technical support contributes 17% of the total cost of ownership of today's desktop PCs [25]. An important element of technical support is troubleshooting misconfigured appli...
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Distributed systems increasingly span organizational boundaries and, with this, system and service management domains. Web services are the primary means of exposing services to c...
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Disk schedulers in current operating systems are generally work-conserving, i.e., they schedule a request as soon as the previous request has finished. Such schedulers often requ...
Nowadays the 2-Phase-Locking (2PL) concurrency control algorithm still plays a core rule in the construction of transactional systems (e.g. database systems and transactional memo...
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This article addresses a question regarding relevant information in a social media such as a wiki that can contain huge amount of text, written in slang or in natural language, wi...
Carlos Miguel Tobar, Alessandro Santos Germer, Jua...