There is much literature in the area of emergency response management systems. Even so, there is in general a lacuna of literature that deals with the issue of measuring the effec...
Jin Ki Kim, Raj Sharman, H. Raghav Rao, Shambhu J....
System administrators are end-users too. And as end-users, they develop tools, create web pages, write command-line scripts, use spreadsheets, and repurpose existing tools. In sho...
Eser Kandogan, Paul P. Maglio, Eben M. Haber, John...
We study small distributed work groups capturing, managing, and reusing knowledge in a collaborative activity. We conceive this process as adaptation of a group to an activity and...
Gregorio Convertino, Thomas P. Moran, Barton A. Sm...
Interdisciplinary design has created challenges in design collaboration due to the difficulty in communicating and coordinating across disciplines. Many tools have been developed ...
In this paper we report results of an informal field study of a software development team conducted during an eight week internship at the NASA/Ames Research Center. The team deve...
Cleidson R. B. de Souza, David F. Redmiles, Gloria...