A common task of recommender systems is to improve customer experience through personalized recommendations based on prior implicit feedback. These systems passively track differe...
Over the years, many successful applications of case-based reasoning (CBR) systems have been developed in different areas. The performance of CBR systems depends on several factor...
As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectivenes...
ICA (independent component analysis) is a new, simple and powerful idea for analyzing multi-variant data. One of the successful applications is neurobiological data analysis such ...