In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
With the enhancement of Grid application, Grid portal provides a unique interface for end-users to access distributed resources and are used widely in Knowledge Grid, e-Science, e...
This paper deals with the development and use of business cases in support of cross-organizational enterprise resource planning (ERP)-enabled e-business integration initiatives. I...
Silja Eckartz, Maya Daneva, Roel Wieringa, Jos van...
Owing to the turbulent and fast changing environment in which Chinese firms operate, Information Systems (IS) implementation triggers important organizational changes in these fir...
Contemporary concepts such as Business Process Re-engineering and Process Innovation emphasize the importance of process-oriented management concepts as a businesses paradigm. Lar...
Wasana Sedera, Michael Rosemann, Gabriella Doebeli