In the Next Generation Networks (NGNs) users will carry multiple devices forming cooperative networks known as Personal Area Networks (PANs). Some existing technologies enable thi...
This paper describes an “experiential” learning approach to teaching a foundational course on Computer Networking. In additional to the traditional laboratory sessions and ana...
The user expectations for usability and personalization along with decreasing size of handheld devices challenge traditional keypad layout design. We have developed a method for o...
Every user has a distinct background and a specific goal when searching for information on the Web. The goal of Web search personalization is to tailor search results to a particu...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...