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PVLDB
2008
13 years 7 months ago
2008
Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
CHI
2003
ACM
14 years 8 months ago
2003
ACM
This paper presents a Computer-Aided Design (CAD) platform for designers to navigate and construct 3D model intuitively through Tangible User Interfaces (TUIs). We suggest that 3D...
WWW
2006
ACM
14 years 8 months ago
2006
ACM
Adaptive web sites have been proposed to enhance ease of navigation and information retrieval. A variety of approaches are described in the literature, but consideration of interf...
ICIS
2004
13 years 9 months ago
2004
The effective management of digital rights is a crucial challenge in many industries making the transition from physical to digital products. We present an economic model that cha...
SIGIR
2012
ACM
11 years 10 months ago
2012
ACM
The term online reputation addresses trust relationships amongst agents in dynamic open systems. These can appear as ratings, recommendations, referrals and feedback. Several repu...