The term usability is ubiquitous in human-computer interaction, so much so that it is commonly used without definition. Rather than one established meaning of usability, there are,...
How can the documentation of concepts for complex sociotechnical systems, such as the adoption of groupware, be incorporated into practices of PD? Documents are important in suppo...
Thomas Herrmann, Gabriele Kunau, Kai-Uwe Loser, Na...
This paper investigates software programs as non-human social actors in Wikipedia, arguing that influence must not be overlooked in social scientific research of the on-line encyc...
: Information Technology (IT) has evolved over time from its traditional use as administrative support towards a more strategic role to enforce business processes (BP). But several...
This paper describes the coming-of-age of an analytical application that was built using agile development processes, tightly interlinked with an iterative user experience methodo...