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CIMCA
2005
IEEE
15 years 8 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
CP
2008
Springer
15 years 8 months ago
Optimization of Simple Tabular Reduction for Table Constraints
Abstract. Table constraints play an important role within constraint programming. Recently, many schemes or algorithms have been proposed to propagate table constraints or/and to c...
Christophe Lecoutre
FLAIRS
2004
15 years 7 months ago
VENUS: A System for Novelty Detection in Video Streams with Learning
Novelty detection in video is a rapidly developing application domain within computer vision. The motivation behind this paper is a learning based framework for detecting novelty ...
Roger S. Gaborski, Vishal S. Vaingankar, Vineet Ch...
FLAIRS
2004
15 years 7 months ago
Splitting Ratios: Metric Details of Topological Line-Line Relations
Within the geographic domain, an important class of relies on geometric abstractions in the form of lines where, for instance, transportation networks and trajectories of movement...
Konstantinos A. Nedas, Max J. Egenhofer
FLAIRS
2004
15 years 7 months ago
Multimodal Function Optimization Using Local Ruggedness Information
In multimodal function optimization, niching techniques create diversification within the population, thus encouraging heterogeneous convergence. The key to the effective diversif...
Jian Zhang 0007, Xiaohui Yuan, Bill P. Buckles