Abstract The increasingly complex and dynamic nature of contemporary markets demands that a business engages in an ongoing dialogue with all aspects of its environment, including o...
This paper proposes an approach for evaluating the relationship with a customer, leading to the creation of a Customer Intimacy Grade (CIG), across multiple levels of granularity: ...
Over the past decade, there has been a lot of work in developing middleware for integrating and automating enterprise business processes. Today, with the growth in e-commerce and ...
This article critically appraises business model challenges in implementing remote management functionalities. Remote management is believed to create new service opportunities an...
The effort of data mining, especially in relation to association rules in real world business applications, is significantly important. Recently, association rules algorithms have ...