Emerging technologies, such as intelligent agents, avatars, and distributed environments offer new opportunities for the improvement of business games used for training decision m...
Due to the advent of the Internet, electronic business transactions have exploded around the globe. Along with the Internet, wireless technology has exponentially developed as wel...
Although much attention is being paid to business Intelligence during the past decades, the design for applying business Intelligence and particularly in a workflow processes is s...
xtended abstract)1 Duco N. Ferroa Mark Hoogendoornb Catholijn M. Jonkerc a Almende B.V., Westerstraat 50, 3016 DJ Rotterdam b Vrije Universiteit Amsterdam, De Boelelaan 1081a, 1081...
Duco N. Ferro, Mark Hoogendoorn, Catholijn M. Jonk...
Customer relationship management (CRM) is a business philosophy that has emerged and gained prominence in the field of IS in recent years. Organisations have begun to realise that...