Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
—Rate adaptation is a critical component that impacts the performance of IEEE 802.11 wireless networks. In congested networks, traditional rate adaptation algorithms have been sh...
This paper describes a logical extension to Microsoft Business Framework (MBF) called Analytical View (AV). AV consists of three components: Model Service for design time, Busines...
Reputation systems facilitate cooperation in open environments. Centrality-based reputation systems use centrality measures to rank individuals, i.e., compute their reputation bas...
The tutorial explains the benefits of measuring usability as part of a user-centred design process, and introduces the participants to the methodology for usability measurement dev...