Session Initiation Protocol (SIP) has begun to be widely deployed for multiple services such as VoIP, Instant Messaging and Presence. Each of these services uses different SIP mes...
This paper addresses personal E-mail filtering by casting it in the framework of text classification. Modeled as semi-structured documents, Email messages consist of a set of field...
Source control systems permit developers to attach a free form message to every committed change. The content of these change messages can support software maintenance activities....
Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is o...
Stephan Busemann, Sven Schmeier, Roman Georg Arens