Merchants selling products on the Web often ask their customers to review the products that they have purchased and the associated services. As e-commerce is becoming more and mor...
This paper describes a new method for providing recommendations tailored to a user's preferences using text mining techniques and online technical specifications of products....
Alexander Yates, James Joseph, Ana-Maria Popescu, ...
Many people read online reviews written by other users to learn more about a product or venue. However, the overwhelming amount of user-generated reviews and variance in length, d...
Koji Yatani, Michael Novati, Andrew Trusty, Khai N...
We present a lightweight, user-centred approach for document navigation and analysis that is based on an ontology of text mining results. This allows us to bring the result of exis...
With product reviews growing in depth and becoming more numerous, it is growing challenge to acquire a comprehensive understanding of their contents, for both customers and produc...