An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
Research on formulae production in spreadsheets has established the practice as high risk yet unrecognised as such by industry. There are numerous software applications that are d...
Improvements in the software development process depend on our ability to collect and analyze data drawn from various phases of the development life cycle. Our design metrics rese...
This paper introduces S.P.L.O.T., a Web-based reasoning and configuration system for Software Product Lines (SPLs). The system benefits from mature logic-based reasoning techniq...
The concept of a software product line is a promising approach for increasing planned reusability in industry. For planning future requirements, the integration of domain analysis ...