826 search results - page 158 / 166 » The Modernization of a Call Center |
FAST
2007
13 years 9 months ago
2007
Abstract— Prefetching is a widely used technique in modern data storage systems. We study the most widely used class of prefetching algorithms known as sequential prefetching. Th...
ISSA
2008
13 years 9 months ago
2008
In our modern society telephony has developed to an omnipresent service. People are available at anytime and anywhere. Furthermore the Internet has emerged to an important communi...
ECIS
2004
13 years 9 months ago
2004
The organizational capabilities to interact with others have been greatly improved as a result of modern information and communications technologies: Nowadays a company can mainta...
FAST
2004
13 years 9 months ago
2004
File versioning is a useful technique for recording a history of changes. Applications of versioning include backups and disaster recovery, as well as monitoring intruders' a...
ISCAPDCS
2001
13 years 9 months ago
2001
One purpose of the end-user tools described in this paper is to give users a graphical representation of performance information that has been gathered by instrumenting an applica...