826 search results - page 22 / 166 » The Modernization of a Call Center |
JSW
2007
13 years 7 months ago
2007
Abstract—This paper describes a biologically-inspired architecture, called SymbioticSphere, which allows data centers to autonomously adapt to dynamic environmental changes. Symb...
PERCOM
2005
ACM
14 years 7 months ago
2005
ACM
Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
ECCV
2008
Springer
14 years 9 months ago
2008
Springer
Abstract. We present an interest region operator and feature descriptor called Center-Surround Distribution Distance (CSDD) that is based on comparing feature distributions between...
IVA
2009
Springer
14 years 2 months ago
2009
Springer
Currently, applications that focus on providing conversations with virtual humans require extensive work to create robust conversational models. We present a new approach called Hu...
CIA
2004
Springer
14 years 1 months ago
2004
Springer
To realize large-scale socially embedded multiagent systems, this paper proposes a new system design methodology towards society-centered design. We have already developed the scen...