826 search results - page 33 / 166 » The Modernization of a Call Center |
OR
2006
Springer
13 years 7 months ago
2006
Springer
This is an expository paper to promote the potential of OR (Operations Research) for simulation. Three applications will therefore be presented which include call centers, check-in...
SIGMOD
2006
ACM
14 years 8 months ago
2006
ACM
In recent research, we have proposed a framework for highlevel specification of interactive, data-driven Web applications and established theoretical foundations for their verific...
AAAI
2004
13 years 9 months ago
2004
Since 1994 GE Plastics has employed a case-based reasoning tool that determines color formulas which match requested colors. This tool, called FormTool, has saved GE millions of d...
WETICE
2009
IEEE
14 years 2 months ago
2009
IEEE
— As cloud computing becomes increasingly pervasive, the data center energy consumption attributable to cloud computing is climbing, despite the clarion call of action to reduce ...
SIGIR
2004
ACM
14 years 1 months ago
2004
ACM
We discuss a retrieval model in which the task is to complete a sentence, given an initial fragment, and given an application specific document collection. This model is motivate...